ST CLOUD GASTROENTEROLOGY PLLC

Fidus is a one-stop shop for any provider's practice management needs. If it's a new healthcare requirement they will research and provide a good informed solution. The Fidus team assisted in contracting & credentialing with insurance companies of our clinical practice as well as in office endoscopic center for endoscopy and colonoscopy. We also moved recently with no worries, as address changes were made timely to insurance companies so that all payments were received on a timely basis.

Fidus is really a trusted partner. They provide personalized service, have transparency in what they do and always deliver on their promises. They have assigned account manager to whom we can contact on their direct phone line without delays. The Fidus team streamlined communication and reduced our errors in billing leading to improvement in collections and cash flow. This was accomplished by creating superbills for each place of service our doctor's saw patients with specific CPT and ICD-10 codes used for that setting.

MEDEX MEDICAL EXPRESS OF PALATKA

We are glad to have Fidus as our practice partner. The Fidus team assisted in implementing a new EHR, including data migration from old EHR. We worked together to improve reimbursement by identifying issues with the documentation & proper coding. As a practice we have decreased denials due to regular follow up in AR, especially on our Auto & Workers comp claims. Fidus also worked to correct credentialing issues. Their regular reporting kept us informed and helped us to better manage our clinical staff.

NORTH FLORIDA UROLOGY ASSOCIATES PA

After working with multiple billing companies we finally found a go to company Fidus, who really has knowledgeable certified coders & billers. Our staff can consult with Fidus staff at our convenience to get solutions on any practice issues. The Fidus team assisted our practice in identifying how to submit claims with proper coding right first time to avoid payment delays. Their credentialing team is efficient assisting us by adding multiple locations and providers as our practice grew.

My staff and I love working with Fidus team, as they are very professional and courteous. The Fidus team helped me with understanding and reporting of Meaningful Use, PQRS, and MIPS. They complete our yearly security risk assessment. This freed my time to concentrate on what really matters patient care. Since working together we also implemented an easy-to-use EHR & Practice Management system to streamline our documentation, billing and practice management processes.

GENETIC MEDICINE CLINIC

Fidus is the best multi-specialty billing company I have worked with and their staff is a pleasure to work with. Their experience resulted in significant improvement in our accounts receivable with a very significant reversal on denials. Most importantly, instead of just doing our billing, they helped set up processes to optimize our billing while maintaining our standards of patient care. They are responsive and easy to communicate with. In addition to our medical billing, they were instrumental in assisting us with our credentialing. Fidus has a great billing support staff and are easily accessible.